FREQUENTLY ASKED QUESTIONS
WELCOME
Welcome to Copake Connect! We are so excited to be sharing our space with you. Space to work, to collaborate, to mentor, to get headroom. Enjoy wifi, full printer access, a kitchen with snacks and coffee, and our lounge area while you're here.
GETTING STARTED
We do have a small application process to book in our space. But it is FREE to sign up.
From our website, click on our BOOK NOW button. You will be routed to our booking site.
From here, click “Sign Up”. There are two plans to join: (1) our baseline subscription and (2) full-time residents’ subscription. Our booking site recognizes your email address to make the sign-up process faster!
We will reach out to via the site chat for you to provide a photo of your valid ID (drivers license or passport).
YOUR INFORMATION IS NOT USED FOR ANY MARKETING. It is purely for the security of our guests and protection of our space.
Once we have verified your id, you will receive an email confirmation to begin booking your workspace, zoom room and/or conference room.
HOW DO I GET IN?
Your safety is of utmost importance to us. Once you reserve a space, you will be given access to the front door during the timeslot that you have reserved. A virtual button is found in the “ACCESS” section of our booking site. Once you’re at the front door, just “click” for access, hear/see the click and pull the door open.
AM I SAFE?
Your safety is of utmost importance to us. This is why we check everyone’s valid form of ID. Also, while this space does not have your typical reception, access is ONLY granted to those who have paid.
As an added layer of protection, we have installed very unobtrusive cameras inside and outside the space. We will NOT be using these to publish anything on social media or other media. They are solely used for the safety of our guests and property.
WHAT'S THIS ABOUT FULL-TIME RESIDENTS?
We want to serve our local community. Upon ID verification, full-time area residents can enjoy a 10% discount on all bookings. To qualify for the full-time resident discount, your valid form of ID will confirm your full-time location. We will NOT use your information for anything else.
Your ID should include addresses within a 20-mile radius of Copake, NY:
PARKING
Literally, it's right outside our doors in the Municipal Parking Lot! How great is that? There are great eating spots with plenty of food/beverage choices within walking distance of our space. Check out our site for links for everything right outside our doors.
The parking behind our building is reserved for our residents only.
MINDFUL SPACE
Please note that this is a shared, communal space to be enjoyed by all users. We appreciate your manners, cleanliness and thoughtfulness when using this new facility. Copake Connect is proud to be an ADA compliant space.
PETS
We love our pets! But, due to the shared workspace environment, PETS ARE NOT ALLOWED. If you have a certified service animal, please let us know in advance.